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Complaints and returns
Reporting complaints, providing information on the progress and resolution of complaints, returning goods.
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Carpets have traditionally been part of our homes. They make interiors feel cosier, reduce noise and feel pleasant under bare feet. At the same time, they are excellent at trapping dust, crumbs, hair, pollen and many other impurities. Vacuuming therefore quickly becomes part of your routine. However, carpet care does not end with vacuuming alone. From time to time, carpets also need to be cleaned of more stubborn stains and odours. How can you make your carpet look great again? You can rely on old-fashioned home remedies or use a steam cleaner.
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Thermostatic taps are among the most prominent bathroom trends of recent years. In some markets, they are already outperforming traditional taps in terms of sales – for example, according to a 2025 survey in the UK, 65% of customers renovating their home or bathroom opted for a thermostatic shower tap.
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A topic for every household? Cleaning. Some people consider it a form of meditation, while others see it as a chore. Regardless of how we approach it, one thing is clear. It is necessary and needs to be done regularly. How can you make your life easier in this regard? Choose a steam cleaner. Hot steam can handle dirt, grease and helps eliminate many types of bacteria. How to choose a steam cleaner that meets your expectations? And what can you do to prevent limescale buildup?
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A relaxing soak in the bath is a pleasant luxury that we can enjoy in the comfort of our own home. How can you make the experience even better? Choose a Villeroy & Boch bath made from the unique Quaryl material.
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A lot has already been written and said about how to light an interior. However, more and more attention is now also being paid to the garden. Light should be an integral part of it too – and no wonder, as the garden is a relaxation area and an extension of the living space, which, especially in summer, stays alive long into the evening. The aim is to ensure safe movement, but also to create lighting harmony and a unique atmosphere for evening get-togethers. So how should you approach outdoor garden lighting?
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A terrace is essentially an outdoor living room. At first glance, it may seem somewhat simpler, because you do not need as much furniture, a television or other appliances. It might therefore seem that furnishing a terrace is an easy task, but we recommend not underestimating it. Although you need less equipment on a terrace, you need to place greater emphasis on durability and longevity.
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Ergonomics is a popular modern term. If bathroom fixtures are installed correctly, we hardly need to think about ergonomics at all. However, if a mistake is made during installation, it can lead to long-term discomfort. Even five or ten centimetres in the wrong direction can put unnecessary strain on your back, shoulders or cervical spine. This applies to the height of a desk, kitchen worktop or even the chair we sit on every day. In today’s article, we will focus on another room where the rules of functionality and practicality are equally important – the bathroom. What is the correct height for a washbasin tap, and what other information should you keep in mind in this context?
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When building a new bathroom, we usually look forward most to installing the new bathtub and shower enclosure and creating the right atmosphere of comfort and relaxation with bathroom furniture and accessories. These are the more enjoyable parts of bathroom planning. Unfortunately, there are also other tasks that may require more time and patience – such as creating the drainage system. You put a great deal of work into it, yet none of your visitors will appreciate the result. We usually notice the drains only when they stop working properly.
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Should the toilet be located in the bathroom, or is it better to choose a separate toilet? Building standards and layouts for smaller and medium-sized homes usually allow both options. However, there are many good reasons to keep the toilet separate. You gain more privacy and avoid unnecessarily blocking the bathroom for other members of the household. Hygiene is another important consideration – intestinal bacteria can spread easily around the toilet bowl. Now imagine that towels, soap or toothbrushes are stored nearby. That is why this article focuses on separate toilets and provides useful inspiration and practical information.
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Are you interested in shower sets and hand showers from GROHE? Take a look at the different shower sprays offered by this renowned German brand.
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